Last Updated: September 22, 2026
By accessing and using the Hazy Tundra website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
Hazy Tundra operates as a booking intermediary and information platform for eco-tourism experiences in Australia. We connect travelers with verified accommodation providers and tour operators who meet our environmental and operational standards.
We facilitate inquiries and bookings but do not directly operate lodges, tours, or transportation services. Our role is to coordinate arrangements between you and our partner providers.
You may use our website for lawful purposes related to:
You agree not to:
Submitting an inquiry through our website does not constitute a binding booking. It initiates a consultation process where we assess availability, discuss requirements, and provide detailed information.
A booking becomes binding only when you receive written confirmation from us via email, including specific details of your experience, dates, pricing, and payment terms.
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise specified. Prices are subject to change without notice until a booking is confirmed. Confirmed booking prices remain fixed as stated in your confirmation.
Payment terms, methods, and schedules are outlined in booking confirmations. Typically, a deposit is required to secure bookings, with final payment due before the experience commencement date.
Cancellation policies vary depending on the specific experience and partner provider. Detailed cancellation terms are provided in booking confirmations. Generally:
Specific cancellation terms in your booking confirmation supersede these general guidelines.
All content on this website, including text, graphics, logos, images, and software, is the property of Hazy Tundra or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may view and print content for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires prior written permission.
If you submit content to us through inquiries, feedback, or communications, you grant us a non-exclusive, royalty-free license to use that content for purposes related to providing and improving our services. You warrant that any content you submit does not violate any third-party rights.
We strive to ensure information on our website is accurate and current. However, we cannot guarantee absolute accuracy regarding:
We update information regularly but recommend confirming critical details during the booking process.
Accommodation and experiences are provided by independent partner organizations. While we carefully vet partners, we are not liable for:
Partners operate under their own terms and conditions, which may apply in addition to these terms.
To the fullest extent permitted by law, Hazy Tundra shall not be liable for:
Our total liability for any claim arising from use of our services shall not exceed the amount you paid to us for the specific booking in question.
You agree to indemnify and hold harmless Hazy Tundra, its employees, and partners from any claims, damages, or expenses arising from:
We strongly recommend purchasing comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, and personal liability. We are not responsible for costs arising from events that travel insurance would typically cover.
Participation in wilderness experiences involves inherent risks. You are responsible for:
We reserve the right to modify these Terms of Use at any time. Changes become effective when posted on this page with an updated date. Continued use of the website after changes indicates acceptance of modified terms.
These Terms of Use are governed by the laws of Victoria, Australia, without regard to conflict of law principles. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Victoria.
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any booking confirmation you receive, constitute the entire agreement between you and Hazy Tundra regarding use of our services.
For questions about these Terms of Use, please contact:
Email: [email protected]
Address: 142 Fitzroy Street, St Kilda, Victoria 3182, Australia