Privacy Policy

Last Updated: September 22, 2026

Introduction

This Privacy Policy describes how Hazy Tundra collects, uses, and protects personal information provided through our website and services. We are committed to safeguarding your privacy while operating our eco-tourism booking platform.

Information We Collect

Information You Provide Directly

When you submit inquiries or booking requests through our forms, we collect:

• Full name
• Email address
• Travel dates and preferences
• Group size information
• Any additional details you choose to share regarding dietary requirements, accessibility needs, or specific interests

Automatically Collected Information

When you visit our website, we may collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to your inquiries about eco-tourism experiences
• Communicating availability, pricing, and booking details
• Coordinating travel arrangements with partner properties and guides
• Improving our website functionality and user experience
• Sending relevant information about conservation projects supported by our network

Information Sharing

We share your information only in the following circumstances:

• With accommodation partners and tour operators necessary to fulfill your booking
• With service providers who assist in website operations, subject to confidentiality agreements
• When required by law or to protect legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Inquiry data is typically retained for three years after the last contact.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to processing of your information for certain purposes
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance functionality and remember your preferences. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external sites operated by partner organizations or conservation groups. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact:

Email: [email protected]
Address: 142 Fitzroy Street, St Kilda, Victoria 3182, Australia